DESKTOP SUPPORT | 2ND LINE jobs in United Kingdom #8

Cross College role, Worksop or Rotherham About the Role The 2nd Line IT Support Technician is a key part of the IT... a timely resolution in line with our service level agreements and ensuring clear communication with clients throughout the...

working in a previous ICT Technician/2nd line support preferably in the education sector although not essential... support for users and resolve identified technical problems. You will also have good knowledge of common user applications...

's. Assign work orders / incidents to appropriate support teams (2nd & 3rd level) and follow up until closure. Coordinate... Account Management Qualification B-Tech Expected Date of Closure 20-Aug-2024 Employee Group Business Line FT...

working in a previous ICT Technician/2nd line support preferably in the education sector although not essential... support for users and resolve identified technical problems. You will also have good knowledge of common user applications...

users Route problems to internal 2nd and 3rd level IT support staff. Coordinate and manage relationships with vendors... desktop support and perform other activities based on SOPs. Perform user account management activities. Escalate complex...

Role: 1st Line IT Support Engineer Location: Coventry Salary: £20,000 - £25,000 - Unbelievable Benefits! I am... growing and dynamic team based in Coventry. This is a brilliant chance to progress your career to the next step, 2nd/3rd...

, they are now looking to recruit a Helpdesk Engineer to join our team. The engineer will primarily be responsible for 2nd line technical support... and will be required to visit client premises to provide on-site support when required. Essential: Detailed knowledge of Microsoft Windows...

to 2nd line engineers and will also collaborate with specialist product teams to ensure that operational EUC needs are being... desktop environment. You will play a key role in delivering the organisation’s end user compute strategy – designing...

, they are now looking to recruit a Helpdesk Engineer to join our team. The engineer will primarily be responsible for 2nd line technical support... and will be required to visit client premises to provide on-site support when required. Essential: Detailed knowledge of Microsoft Windows...

: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support...Service Desk Engineer - Coventry - £35,000 (Hybrid) My client is seeking a Service Desk Engineer (1st/2nd Line...

1st and 2nd Line Support to the company's internal employees. Keep ahead of software releases and new features Identify... support and advice to our internal users for desktop, application and platform services. Ensuring that incidents and requests...

working in a previous ICT Technician/2nd line support preferably in the education sector although not essential... support for users and resolve identified technical problems. You will also have good knowledge of common user applications...

across the school. Principle Accountabilities (this is not an exhaustive list) * Break Fix / System Maintenance (1st & 2nd line...) Website static data updates. Social media platform support and posts. Telephone system user & device administration...

to ensure smooth project execution and ability to work individually Provide 1st/2nd line technical support and troubleshooting... will be required Responsibilities: Perform memory upgrades and RAM installation on laptops and desktop machines Collaborate with team members...

where needed to 2nd and 3rd Line Support. What we are looking for: - Experience within a similar role, within Service Desk Management... to join their team based in Borehamwood, on a temporary basis. This is a full-time opportunity to provide 1st Line Support to our client...

telephone, Service Desk , email and face to face *1st/2nd line support desktop/application/telephony support *Responsible... remuneration provided) Essential 2years demonstrable experience of 1st and 2nd Line IT Support in a Service Desk environment...

to: Provide 2nd line support and call resolution for IT queries raised via our service portal, via email or over the phone... customer services skills and a passion for working in IT. Candidates must be able to: Provide 2nd line support and call...